Editorial Policy

Last updated: 13 April 2026

Public Skills Hub is committed to producing accurate, fair, and useful content. This policy explains how we create, review, update, and correct content across the platform.

1. Our Editorial Mission

Our mission is to make practical workplace skills accessible to everyone in the UK, at no cost. Our editorial decisions are guided by this mission: we prioritise content that is genuinely useful to our audience, written in plain English, grounded in fact, and free from commercial bias.

We do not accept payment to publish or promote specific products, services, or organisations. Our content reflects editorial judgement, not commercial relationships. Where we reference third-party tools, guidance, or resources, we do so because we believe they are relevant and useful, not because we have a financial interest in them.

2. How Content Is Created

All content on Public Skills Hub is researched and written against current UK legislation, official government guidance, and recognised best practice in the relevant subject area. Our primary sources include:

  • Published UK legislation at legislation.gov.uk.
  • Official guidance from GOV.UK, including Cabinet Office, CDDO, and MHCLG publications.
  • Guidance from regulators including the Information Commissioner’s Office (ICO), Ofsted, and the Financial Conduct Authority (FCA) where relevant.
  • Crown Commercial Service procurement guidance and frameworks.
  • Published reports and research from credible academic, government, and industry sources.

Where we draw on secondary sources, we aim to attribute them clearly and link to the original source where possible. We do not publish unverified claims.

3. Editorial Standards

Accuracy. We check facts against primary sources before publication. Where information is uncertain, contested, or subject to ongoing change, we say so clearly and direct readers to authoritative sources.

Plain English.We write for people who do not have a specialist background in the subject. Jargon is avoided wherever possible, and technical terms are explained when they cannot be avoided. We test our content against the question: “Would someone new to this topic understand it?”

Balance and fairness. Where topics involve different perspectives, approaches, or debates, we aim to represent the range of views fairly. We do not use our platform to promote particular political positions or commercial interests.

Transparency. We include a last-updated date on all guides and templates so users can assess the currency of information. We clearly label content that is educational or general in nature and not a substitute for professional advice.

Independence. Our editorial decisions are made independently. We do not allow advertisers, partners, or sponsors to influence the content of our guides, templates, quizzes, or tools. Any commercial relationships that might be relevant are disclosed.

4. Fact-Checking Approach

Before publication, all content is reviewed for factual accuracy against primary sources. Our specific checks include:

  • Verifying legislative references against the current published version at legislation.gov.uk.
  • Checking thresholds, deadlines, and procedural requirements against current official guidance.
  • Reviewing statistics and research claims against their original published source.
  • Ensuring that any references to regulatory authority (ICO, CMA, Ofsted, etc.) accurately reflect current published guidance from that body.

We also ask a non-specialist reviewer to read new content before publication to identify areas where explanation could be clearer or where assumptions have been made about the reader’s existing knowledge.

5. Update Frequency

We aim to review all content at regular intervals to ensure it remains current. Our priority areas for review are:

  • Content relating to legislation or regulation that is subject to frequent change — for example, procurement thresholds, GDPR guidance, or AI regulation.
  • Content in fast-moving topic areas such as AI tools and AI policy, where the landscape changes quickly.
  • Templates, which are reviewed against current best practice and any relevant regulatory changes.

All content displays a “last updated” date. If you rely on time-sensitive information, we recommend checking official sources for the latest position.

6. Correction Policy

We take factual accuracy seriously. If we publish incorrect information, we will correct it promptly. Our correction process is:

  1. 1When an error is identified — whether by a user, our team, or an external source — we investigate it against primary sources.
  2. 2If confirmed, we update the content as quickly as practicable and update the last-updated date.
  3. 3For significant factual errors, we add a brief note to the relevant article explaining what was corrected and when.

To report a factual error or concern, please contact us and select “Report an error or inaccuracy” as the subject. We welcome corrections from our readers and take all reports seriously.

7. Editorial Independence

Public Skills Hub maintains full editorial independence. We are not affiliated with any government body, political party, commercial vendor, or professional association. Our content reflects independent editorial judgement based on publicly available information.

Where we reference commercial products or services — such as AI tools, software platforms, or procurement systems — we do so for educational purposes only. We do not receive payment for mentioning, recommending, or linking to any commercial product.

If we ever introduce sponsored content or commercial partnerships, these will be clearly labelled as such and kept entirely separate from our editorial content. Our educational guides, templates, and tools will always remain free of commercial influence.

8. Feedback and Complaints

If you have a concern about any content on Public Skills Hub — whether regarding accuracy, fairness, or editorial standards — please contact us. We aim to acknowledge all editorial complaints within five working days and to respond substantively within 14 working days.