Privacy Policy

1. Who We Are

Public Skills Hub is the data controller for the personal data processed through this website. If you have any questions about how we handle your data, please contact us at hello@publicskillshub.co.uk.

2. What Personal Data We Collect

We collect only the minimum personal data necessary to provide our services. Depending on how you use the site, this may include:

• Contact form submissions: Your name, email address, and the content of your message when you contact us via our contact form.
• Newsletter sign-ups: Your email address when you choose to subscribe to our free newsletter.
• Usage data: Anonymised information about how you use the website, collected via analytics tools. This may include pages visited, time spent on pages, and browser/device type. This data does not identify you personally.
• Tool and quiz inputs: When you use interactive tools such as the AI Readiness Checker, any data you enter is processed locally in your browser and is not transmitted to or stored by us unless otherwise stated.

3. How We Use Your Data

We use the data we collect for the following purposes:

• To respond to enquiries submitted via our contact form.
• To send our free newsletter to subscribers who have opted in. You may unsubscribe at any time using the link in any newsletter email.
• To analyse and improve the website using anonymised usage statistics.
• To comply with legal obligations where required.

Our legal basis for processing personal data is:

• Legitimate interests — for responding to contact form submissions and maintaining website security.
• Consent — for newsletter subscriptions and any non-essential cookies.

4. Cookies

This website uses cookies to provide certain functionality and to help us understand how the site is used. We use the following types of cookies:

• Strictly necessary cookies: Required for the website to function correctly. These cannot be disabled.
• Analytics cookies: Used to collect anonymised data about how visitors use the site. We only set these cookies with your consent.

You can control non-essential cookies through your browser settings. Most browsers allow you to refuse cookies or to alert you when cookies are being sent. Note that disabling certain cookies may affect your experience of the website.

5. Third Parties

We may share your data with trusted third-party service providers where necessary to operate the website. This may include:

• Email service providers used to send newsletter communications.
• Analytics providers that help us understand site usage (using anonymised data).
• Hosting and infrastructure providers that store and serve the website.

We do not sell your personal data to third parties, and we do not share your data for third-party marketing purposes. Any third parties we use are required to handle your data in compliance with UK GDPR.

6. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected:

• Contact form data is retained only for as long as needed to respond to your enquiry.
• Newsletter subscriber data is retained until you unsubscribe, at which point it is removed from our mailing list.
• Anonymised analytics data may be retained for longer periods to help us identify trends and improve the site.

7. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct inaccurate data we hold about you.
• Right to erasure: In certain circumstances, you may request that we delete personal data we hold about you.
• Right to restrict processing: You may ask us to limit how we use your personal data in certain circumstances.
• Right to data portability: Where processing is based on consent or a contract, you may request your data in a portable format.
• Right to object: You may object to processing carried out on the basis of legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at hello@publicskillshub.co.uk. We will respond within one calendar month, as required by law.

8. The Information Commissioner’s Office

If you are unhappy with how we have handled your personal data and we have been unable to resolve your concern, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), which is the UK’s supervisory authority for data protection matters.

You can contact the ICO at ico.org.uk or by calling their helpline on 0303 123 1113.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “last updated” date at the top of this page will always reflect when changes were made. Where changes are significant, we will take reasonable steps to bring them to your attention.

Continued use of the website after changes are posted constitutes acceptance of the revised policy.

10. Contact Us About Data Privacy

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: hello@publicskillshub.co.uk
• Contact form: publicskillshub.co.uk/contact